04/10/2014

IBM SmartCloud Meetings aren't really that Smart.

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Went to an IBM SmartCloud Sametime meeting today, via a URL that goes direct to the meeting, decided check my plugins etc. before going into the meeting.  I got presented with this dialog:
StupidDialog.jpg

The thing about this dialog is it is totally uneeded, the meeting ID was passed as part of the URL, read the URL with a bit of Javascript IBM and redirect to the correct page automatically.  End users shouldn't be expected to figure this out, there's nothing "Smart" about this.

Also don't get me started about how unSmart Mac screensharing is on IBM SmartCloud.  Share a frame on a Mac and you can't click through to the app underneath.  This is basic expected behavior.

02/04/2014

Since when has the OGS been about Press?

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I've seen this comment in a few blog posts recently, and I have to ask, since when has the OGS been about Press?  People do realise that the press get 1 on 1 briefings at Connect, and they can be briefed throughout the year if they want to by making a simple phone call to IBM.  How about the customers that paid money to be at the event, shouldn't the whole show be about them?  Without customers, believe me, the press won't give you 2 minutes.  Personally I think Connects issue is that IBM doesn't know who the customer is, or what type of person is sitting in the audience.

02/03/2014

How much fun do we have at the Nerd Girls Great Geek Challenge?

Category :
I think this photo taken by Andy Donaldson pretty much captures it.

http://www.flickr.com/photos/macian/12215999244/

External Image

01/28/2014

BP501 - Building and deploying custom ibm sametime connect client installations slidedeck

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Here are my slides from the BP501 IBM Connect 2014 session.


01/22/2014

What you should really do and see at lotusph...oops IBM Connect

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So you've all looked at the calendar, you've picked out some sessions, but lets face it, you want to do some fun stuff.  So here's the things I suggest:

Great Geek Challenge, this is one of the most fun events, think pub quiz (in other words there is alcohol), organized by the wonderful nerd girls and emceed by myself and Paul Mooney.  It fills up quickly and there is often a line as it's so much fun, so get there early, either with a team or without one if there's a seat you can take it.  This year I also have something fun planned for tie breakers, don't buzz in too soon.

Dolphindor - new this year, but looks like a great way to use your time having fun.  Do it as a group, turn it into a drinking game, have some fun.  This is totally the sort of idea I see others stealing at future shows.

Penumbra Ice Cream Social - it's an invite only event, so find a Penumbra memberand get an invite ticket.  Basically it's alcoholic milk shakes.

Epcot - Drink around the world.  Sure you need to buy a ticket to Epcot, but doing a pub crawl around every country in Epcot world can be a lot of fun if there are a few of you.  Basically partake in the local drink from each country.  It's convenient in that you can easily walk  to the Epcot entrance or get the free ferry from the dolphin and swan, so you can crawl back to your room.  Only thing that Disney seem to be very strict about is staying out of the fountains when you're drunk.  You probably shouldn't do this alone.

Kimonos - gets packed every night, always very popular as the night goes on.  Has alcohol. Helps if you don't have sensitive hearing or are tone death.

Duelling Pianos - Lots of fun, great bar, you can start here and finish in Kimonos when they throw you out.

And it goes without saying, the most fun on Tuesday afternoon can be had at session BP501 : Building and Deploying Custom IBM Sametime Connect Client Installations; Tue, 28/Jan 01:30 PM - 02:30 PM; Dolphin N. Hem D *No Acohol.

For those of you not attending, then IBM Connect Live (formerly LotusphereLive) will be running again for the opening session live blog.  You can drink if you want.  Everytime Chris or I say social, do a shot.

10/02/2013

F*@king Bruce and his attention seeking ways...

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I'm kidding, but someone needs to bring him back down to earth.   I've known Bruce for a number of years now as a friend, a customer, partner, advisor, and general good guy.  Honestly, what can I say that hasn't already been said in all the other blogs?  I'll just say this, without Bruce and the commitment he had to keeping OpenNTF going, the Domino/Notes market could be very different today, it could have been much worse, OpenNTF filled a hole that IBM chose not to fill, and it took IBM years to realize it's importance and to step up to the plate, Bruce always knew it was important, and dedicated his time, effort and money to keep it going.

Thanks for your help and efforts for all these years Bruce!

09/17/2013

He walked on his bloody stumps...

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Back in FebruaryI blogged about The Domino Danderers and a planned walk across Scotland in aid of the Children's Hospice Association Scotland.  Originally I was to be performing that walk in May with the others, but due to some health issues I was unable to take part, except in a supporting role.  I had raised quite a bit of money back them, so I couldn't even bale, so I scheduled my attempt for weekend, as I would already be in the UK for ICON UK and a friends wedding.

Members of my family took pity on me, and so I wouldn't have to walk alone a couple of them agreed to walk it with me, over the next couple of months this became 6 of us.  My 71 year old Dad, my older brother, younger brother, my eldest Niece and eldest Nephew, with my Uncle and Aunt acting as support vehicle.  We called ourselves The Three Generations team.

Our goal was the same as The Domino Danderers, to walk theGreat Glen Way from Fort William to Inverness in 4 days.  Having witnessed the other folks walking it in May, I decided to break up our distances a little different, primarily to split the hilliest section over two days. So our planned breakdown for each day was as follows:

Day 1: Fort William to Laggan Locks
Day 2: Laggan Locks to Invermoriston
Day 3: Invermoriston to Drumnadrochit
Day 4: Drumnadrochit to Inverness

So last Thursday night, we arrived on a beautiful evening at out B&B on the outskirts of Fort William, lying in the shadow of Ben Nevis.  After a nervous sleep (I was sharing a room with my two brothers, and I had no idea how they would try and stop me snoring), we awoke to a light fog weaving it's way through the valleys with clear view of Ben Nevis backed by a beautiful blue sky.

IMG_2111

When I first announced, that I would be doing this work, I tried to increase the fund raising amount by agreeing to do certain things if targets were met, the first one, was I would do the hike in a Kilt and Pith helmet if $2,000 was raised.  It turns out, that a lot of people wanted to see my look ridiculous in a kilt, so the and donations started coming in pretty quickly, to prove I fulfilled that promise here is a photo of our team at the start, all of us decked out in Kilts, but I'm the one in a pith helmet.

IMG_2137

Left to right, Peter King (Nephew 18), Bethany King (Niece 23), Charles Tyler (Father 71), David Tyler (brother 44), Carl Tyler, Richard Tyler (brother 38)

We started the hike from the Great Glen Ways start/end marker in Fort William just after 9am.  The wind was in our faces, which wasn't expected as usually the prevailing wind is West to East, for us it decided to make our hike a little more difficult by being East to West.  As the first day was fairly flat terrain, I had decided to walk on some fairly new, lighter weight walking shoes, versus my well worn in walking boots.  This decision would prove to haunt me for the rest of the trip, as by lunch time on the first day I would get blisters that would never heal, even with my Niece Bethany doing her best impressions of a nurse to try and tape them up.

P9060148

Day 1 ended just as the rain started to come down, and the sun was about to set, but we had all completed it, 22.5 miles with some having faired better than others.

P9060165

Day 2 we awoke to what I call Welsh weather, wet, grey, foggy and pretty miserable.  We picked up our hike where we left off the previous day, I was worred the kilt would become a huge weight as it became wet, but it turned out to not be an issue.  By mid day, we were very lucky, the skies had cleared and we had nothing but puffy Simpson clouds, and the weather would pretty much stay this way until the last mile on the last day.

P9070167


We lunched at the top of the locks Fort Augustus, where I tried to decipher the Orange Gatorade ingredients in order to try and work out why it tastes so disgusting.  I never did work it out.  There was an Italian tourist bus in town, and a couple of women wanted to have their photo taken with me.  I don't know if this was because they thought I was an authentic Scottish person in a kilt, or if they wanted to start some Italian MeMe of pictures of yourself with a big man in a kilt, unless it gets huge over there, I'll probably never know, what we do know for sure is that they didn't want my brother in the photo just me.

P9070172

On the evening of day 2 my older brothers military training kicked in, and he took over the care of my blisters, after soaking my feet in Potassium Permanganate for about an hour, which helped sterilise the blisters and gave me lovely dark tanned feet, and I kid you not, golden toe nails, very strange.  He drained the fluid from my blisters and then using compeed and zinc tape, taped up my feet, making me promise not to remove the tape until the end of the hike.  In no position to argue, I agreed.  My nephew Peter appeared to take great pleasure in watching my brother poke a syringe into my feet, and I'm sure he's still getting pleasure from watching the video he took of it.

Day 3 we got up, and whilst Bethany was making friends with the local turkey, we packed the car, and headed off back to Invermoriston.

P9080173


Day 3 would be one of our hilliest days, and if we felt up to it, we had agreed to keep going at the end of the day for a few more miles past Drumnadrochit, so that we could get through the last major hill of the hike, and then leave us with a shorter hike on the last day, and a hike that was mainly downhill (I liked the sound of that).

P9080181

Steady work was made on day 3, and we decided to continue up the final hill.  I think my Dad summed up the Drumnadrochit hill the best, when he called it the "Fuck Me Hill", whenever you thought you'd reach the top you'd say "fuck me" as you got to the peak, to find out you still had another one to go.  We finished day 3 at the bottom of Abriachan Forest, with the last major hill completed, and a much shorter hike planned for Day 4.

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Day 4 picked up from where we left off at the Abriachan Forest
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We arrived on the outskirts of Inverness to a slight downpour of rain that lasted about 15 minutes, and cleared up as we were about 1/2 a mile from the end of the hike.  Our legs were sore, some socks were soaked with blood, but we had made it, we had completed the hike!  More importantly we had just raised some money for a really good cause.
IMG_2252

Although we're still waiting for a few more donations to come in, the Three Generations team raised approximately $10,129, when you combine this with the amount also raised by the Domino Danderers, it gets our combined total to a whopping $28,014.63

So there was also another part to trying to raise additional donations, apart from wearing a kilt and pith helmet, I had also agreed to do a Harlem shake video if we could get my fund raising amount up to $5k, and it appears that people were as eager to see that as they were to see me in a kilt (I have no idea why).  So if you have sponsored us, you may watch this, if you watch this, and even laugh a little bit and don't click here to sponsor us, then all I will say is Karma can be a bitch and may you sleep uncomfortably at night.

Harlem Shake Great Glen Way Fundraiser from Carl Tyler on Vimeo.



For fun, we also made this:

Three Generations - "I would Walk 500 Miles" for Iain Rennie Hospice from rich_A_tyler on Vimeo.




SPONSOR US!


Three Generations
and support team
The entire team, plus support team of Ron and Sonya Tyler.

08/23/2013

Creating a customer service web application using Sametime

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This article seemed to get published without even a squeak.  William Holmes and Brendan Murray of IBM Ireland have create a 3 piece article posted to the Sametime Wiki for building a customer service web application.

http://www-10.lotus.com/ldd/stwiki.nsf/dx/Creating_a_customer_service_web_application_using__Sametime_-_Part_One

The first Sametime live help system I built was back in 2000 as an offering from a company called Virtual Village, and for me personally it's still my preferred method for contacting companies for assistance, and in recent years Epilio have built custom live help for customers, including custom mobile client integration working with the Sametime Proxy server., whcih we demonstrated during our session at IBM Connect earlier this year.

This is a good article, and includes sample code to get started.

04/30/2013

Another one speaking at IamLUG

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Like many others I will be in St. Louis next week, speaking at IamLUG, and Epilio are sponsoring the Monday night drinks.  I decided not to do any really tough presentations on Sametime, but am instead doing an updated version of a presentation I first did at UKLUG "25 Years of Lotus and Still Going Strong" which contains lots of demos of old Lotus products.  As usual, I'll probably have some old freebies to give away.  

If you've not already registered yourself, you better get on it.

02/11/2013

Fat man walking...all for a good cause.

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It's time for you to reach into your pockets and sponsor me.  Perhaps you've used our free plug-ins, perhaps you've used our free Sametime admin tools, it's time to pay up.  Now it's not like that crazy sponsorship thing where all I had to do was shave my head and paint my face blue, this one actually involves some serious preparation and training. We managed to raise close to $3,000 dollars for the head shave, so really hoping people will delve deep for this effort to smash that amount.

In May along with a number of friends, I will be taking part in the Domino Dander for Dosh.  The hike will take place in May, and involves hiking from one side of Scotland* to the other along the Great Glen way, which is 80 miles over 4 days.  I will not be along, there is a team of us doing it.

It's all for a a very worthy cause and is the Children's Hospice Association Scotland, currently my donation page shows zero donations, which lets face it, is embarrassing.  So please please sponsor me, if you don't want to support the charity, just think of the pain I will be in after walking 80 miles in 4 days, and the pleasure you will get from knowing I am in such pain, surely that is worth something?

My individual sponsorship page is here:
http://www.justgiving.com/Carl-Tyler

You can find out more about the charity, our route and the team of hikers here:
http://slightlydoolally.com/d4d/

Thank you for your support, every little bit helps.!

* All travel expenses are met by myself, no sponsorship money is used towards anything but the CHAS charity.

UPDATE: I have agreed with a friend, that if I raise more than 2k I will do the hike in a Kilt and Pith helmet.

02/11/2013

An overview of the Plantronics Calisto 620

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Similar to the other post earlier today, this overview is of the Plantronics Calisto 620


02/11/2013

An overview of the Phoenix Quattro 3

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I posted a video overview of the Phoenix Quattro 3 to YouTube.


02/06/2013

IBM Connect Timelapse video

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I put a GoPro on top of our booth at IBM Connect and put it on an egg timer to do the rotation.


02/06/2013

IBM Connect 2013 Slides and flying

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Here are the slides that William Holmes and I presented at IBM Connect 2013 for session AD109.



This is the sample file I showed for having a button appear if a user, or number of users are online or offline (right click on link and choose save as).
SupportRep.html

Other sample files are in this zipfile  (right click on link and choose save as).
AD109 Sample Files.zip

Other Connect 2013 stuff.
As many know, I decided to fly myself down to Orlando this year.  So I left with a temperature of -5F/-20C and landed the next day to temperatures of 75F/24C, Quite a change, the engine was actually configured for the colder temperatures, so started to run a little hot by the time we were in Florida.  Total time to fly down was 10.6 hours, with two stops, one in Virginia and one in Marion, South Carolina.  Total Miles travelled was 1226 Miles.  Skyvector Route

On Thursday afternoon, I flew down to a friends in Naples from Orlando, and started the long flight back on Friday morning, for arrival in New Hampshire Saturday afternoon., with a stop over in Marshfield, MA to drop off my friend who flew back with me.   So with the extra miles down to Naples, the return flight was 1,572 miles in 14 hours.  Skyvector Route

We flew the VFR corridor up the Hudson River coming back, and the weather was beautiful as can be seen in this video.



01/16/2013

IBM Connect 2013 a.k.a. Lotusphere 2013

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OK, it's not called Lotusphere anymore, it's called IBM Connect 2013, and looking at the exhibitor list it's becoming a combo HR/formerly Lotus stuff/Social IBM trade show.  I really don't have a problem with the name, and honestly, I have so much yellow s*&t around the house I'll be glad to see the back of it.  I also don't have a problem with the show evolving and changing into something else. If it didn't it would just keep dying.  I will be there, looking to embrace the new atmosphere and I will be up to various things such as the following.  

1. Epilio will have a booth on the exhibit floor and we have some exciting announcements for the on premises and off premises telephony space, so be sure to keep an ear out for those.  We'll be at booth C40 right opposite the bookstore, so we can grab hold of you whilst you're waiting to get a copy of Ed Brill's book signed.

2. Epilio are proud to sponsored the Great Geek Challenge again, and I will be emcee with Paul Mooney again also.  So be sure to come along so Paul and I can humiliate you by asking you questions about subjects I know nothing about.. Judging by the happy smiles when people leave the event, being humiliated by Paul and I is a lot of fun, so be sure to either form a team or get on one. The quiz takes place Tuesday Jan 29th 8-10pm at The Fountain Restaurant.

3.  UK Night, yes I struggle with the accent and the funny pronunciation of words, but we're also pleased to again be sponsoring UK Night at Connect, there are limited numbers allowed into the party, so be sure to find yourself a sponsor and get an entry sticker and practise your best UK accent (check wikipedia if you're not sure which countries that is). UK Night is Monday Night at Shulas Bar.

4. Spark ideas- I've volunteered to do a short session on learning to fly.  Spark ideas will be Tuesday 29th Jan 11:15 AM - 12:15 PM in the Swan Mockingbird 1 & 2

5. AD109 : Using the IBM Sametime Proxy SDK: Websphere Portal, IBM Connections - and Beyond; I will be presenting this session with William Holmes from IBM.  We've done a lot of work in this last year with the Sametime Proxy, customising it, building 100% custom clients etc. and we've bounced a lot of ideas off William in the process as we've tried to make the Sametime Proxy do tricks that it was never imagined it would do.  This session goes into some of the things we've learned along the way.   Thursday 31st Jan 11:15 AM - 12:15 PM Dolphin S. Hem III

6. As with the last 5 Lotuspheres, Chris Miller and myself will live blog the OGS using www.lotuspherelive.com, although this year you'll be able to access it www.IBMConnectLive.com too.

7.  I'll be flying myself down to Orlando over a couple of days, so depending on weather I'm going to be getting in Wednesday, Thursday or Friday.

If you want to find me to ask questions or just catch up, I'd suggest looking for me at the booth first, if you still can't find me, just shoot me an email I'll be around.


01/02/2013

A slightly different review of 2012

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Sure, I could blog about how my blog posts are down, but Facebook posts are up, but who cares about that, here it is, all my 2012 flying videos in chronological order...














Taking off from Alton Bay Ice Runway (B18) from Carl Tyler on Vimeo.

























Piper Cherokee departing Oswego, NY from Carl Tyler on Vimeo.





Niagara Falls - May 2012 from Carl Tyler on Vimeo.





Flying in Formation behind Glen Salmon from Carl Tyler on Vimeo.





Flying around New York, NY in a Piper Cherokee from Carl Tyler on Vimeo.





Piper Cherokee departing Runway 03, Salmon Farm, Virginia. 53VG from Carl Tyler on Vimeo.





Flying around New York City, NY in a Piper Cherokee from Carl Tyler on Vimeo.



































































































12/10/2012

A word of warning to those thinking of leaving IBM

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Late on Friday night I got a call from a distraught friend, their daughter had been playing with their mobile phone, and whilst the child was playing with the phone, the device had prompted for a password, after their 5th attempt at entering a password the device reset itself to Factory settings.  So what had happened?

Well about 3 months ago this person was let got by IBM, prior to that, they had been using their own iPhone as their business phone, you know all that we're so tight so bring your own device nonsense.  So part of the deal at IBM, is if you use your own device, they install some IBM security software which enables remote wipe and enhanced security etc.  It appears that part of the leaving process at IBM is not removing that software.  So when the daughter tried one too many passwords, the phone was reset, losing everything since the last backup.  Sadly for this person, that last backup was on their IBM laptop a few months ago which they no longer have.  So all the photos of her kids on her phone gone, Christmas school stuff with kids, gone. You get the picture.

So if you work at IBM and use your own device here's a few suggestions:
1. Backup your device regularly to a none IBM owned device, if you are using iOS, then iCloud is a great option.
2. Check those backups, even if you're taking them make sure they work.
3. Seriously consider if you really want IBM to do what they want with YOUR device.  You signed up for them to zap what they want, do you really want that?
4. Pull photos and videos off your phone regularly onto a local PC (that you own)

10/08/2012

Add some Bling to Sametime on your iOS device.

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Use Sametime on your iOS device?  Want to add some bling to your messages?

No problem, just install Emoji as an additional keyboard, then use the globe button to pick images and you can send messages that contain all sorts of coloured emoticons.  If the person on the receiving end is using a Windows device, they'll see them as black and white Emoji (Windows doesn't have coloured fonts), Mac devices will see the full colour.  Why do this instead of using emoticons? Well with these you're not sending jpgs around your organization, they're no different to sending text in different fonts, so it's nice and compact data, especially useful on mobile networks.

Untitled

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09/17/2012

Oops, meant to add in previous blog entry, this also means Sametime photos on mobile devices.

Category :
Sametime Chat on
iPad with user photos

09/17/2012

Are you missing Users photos in your Sametime Proxy Web Chat?

Category :
As many know, I really like the Sametime Proxy that came available with Sametime 8.5.x, I'm not a fan of the name mind you, but this blog post isn't about that.   I see lots of companies that deploy the Sametime Proxy and then use the mobile and web clients and then ask the question "Where are the user photos?", I'm sure you've seen this  

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Many companies had gone through the process of importing user photos into their LDAP/AD/Domino directory specifically so they could have user photos in their Sametime client, yet the Sametime Proxy server doesn't proxy the images, the Sametime Proxy server requires that the users images be accessible via a URL, which in turn is accessible by the users web client, so it must be a public URL if the web client us used outside the firewall.

So let's say you already have your photos of users accessible via a URL, how do you enable that for the Sametime Web Client?  You need to do the following:
1. Connect to your Sametime Community Server, as in connect to the machine with remote desktop etc. to be able to access files etc. on it.
2. Locate the file UserInfoConfig.xml typically located in the domino program directory, example: Lotus\Domino\
3. Open the UserInfoConfig.xml with your preferred text editor, and in the <details> section add the following additional Detail.

<Detail Id="PhotoURL" FieldName="PhotoURL" Type="text/plain"/>

DO NOT remove any other settings you may have in there, this does not replace the photo Detail, leave that as it is.  People often get confused here, easily done as the documentation is so weak, and start modifying the settings on the Sametime System Consoles business card settings, don't they don't relate to the image that the Sametime Proxy uses, but to the image the Sametime Connect client uses.
4. Save the xml file.
5. If your Sametime Community Server is currently running, shut it down, and restart it. If it was already shutdown, start it up.

So what have you just done?  Well you've told the Sametime Community server that the URL location for a users photo is stored in the field PhotoURL in your LDAP directory.  If it was not in PhotoURL but another LDAP field you would change the FieldName to be the LDAP field that it is stored in.  

Now the URL stored in the PhotoURL should contain the text representation of the URL where the users photo is, for example my PhotoURL field on our LDAP server contains:
http://webchat.epilio.com/STLDAPImage/servlet/Image?username=ctyler@epilio.com

If you start a Sametime chat in the Sametime Proxy client now, If the PhotoURL resolves to an image, you should see a photo for a user in the client

External Image


So what then if you had taken the step of storing your photos in your LDAP directory, how can you now get those accessible as URL?  Well that's the reason for this post, we have a new tool, if I was IBM I'd call it something like LDAP Photo Proxy, just so you can get even more confused when you're talking about WAS Proxies, Sametime proxies and reverse proxies.  Even I'm not that mean, right now it doesn't have a name, but it really is an LDAP Photo Proxy.  It installs on your Sametime Proxy server, and provides a means to access your LDAP server photo fields as a URL.  The LDAP directory will need to have the PhotoURL record updated for each user to point at their relevant URL, which if you're using Domino is easily done with a Domino agent, or any other LDAP directory, using a tool such as LDAPMODIFY.

So the URL above http://webchat.epilio.com/STLDAPImage/servlet/Image?username=ctyler@epilio.com is actually my photo being served up from my Domino LDAP directory via the servlet running on the Sametime Proxy server, the directory source could easily be Active Directory as LDAP, or some other LDAP source.  The LDAP directory used, doesn't even have to be the same LDAP directory you use for Sametime, as long as the unique identifier for the user is resolvable.

Is this something that interests you? Do you find yourself in this situation with your Sametime Proxy photos in your company?  If so, we're looking for a handful of companies to test it in their environment.  If you're interested, please drop us an email at info@epilio.com.  To install it, you'll need admin access to your Sametime System Console.