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The business value of Instant messageing (IM)

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A recent survey from TMCnet and IntelliCom Analytics buts puts 68% of North American-headquarted business using IM for business and 77%  EMEA, APAC and CALA.
Of the companies worldwide that are utilizing Instant Messaging, use of Enterprise-grade IM heavily outstrips use of Public IM services by a 3-to-1 margin.
 
For companies using Enterprise IM, company-wide deployments are clearly the norm, with 71% of companies in all Global Regions choosing to make the application available to all end-users rather than select employees in specific groups or job functions.

Posted by Carl Tyler On 04/08/2008 | | del.icio.us  Technorati  Digg This 

Comments

Gravatar Image1 - I think the article is actually about 'Businesses that value IM' not the 'Business Value of IM' (which would be really useful)
Ian

Posted by Ian White At 08:25:32 AM On 04/09/2008 | - Website - |


Gravatar Image2 - hi carl, its kevin wood from the uk can you please e-mail me i have a question to ask you,
thanksEmoticon Emoticon Emoticon

Posted by kev wood At 10:49:20 AM On 04/09/2008 | - Website - |


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