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Nice quote in Federal Computer Week this week

Category
In the December 12th Edition, in the INTERCEPTS section:

Internet chat revolution
Bob Stephenson, chief technology officer for command, control, communications, computers and intelligence at the Navy's Space and Naval Warfare Systems Command (Spawar), said the service has so widely embraced Internet chat technology that it has replaced radio as the primary form of communication at shipboard operations centers. It eliminates the frustration of trying to hear one relevant conversation when 20 radio networks are operating at once.

Stephenson said it's rare to hear a radio transmission on ships these days.

A couple of things I find interesting about this, the first is the way that IM is replacing voice communications there, we hear this from other companies who tell us IM is being used to overcome language barriers as they find it easier to type in the other language than speak it over the telephone (Queue Manager is especially popular for that).

The other thing I find interesting is that these folks are one of our customers, unfortunately they can't tell us how they use our software as they'd then have to shoot me, but It would be cool if we were somehow involved in this.

Comments

Gravatar Image1 - I can tell ya...but you already knew that. Just give me a call. Super experiment last week. btw, Bob is Jim's boss.
Cheers,
Rob

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