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Excellent new Whitepaper on Sametime Unified Telephony

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This white paper, helps to clear up a lot of the questions that people have had about the Sametime Unified Telephony offering.  It's a good article in that it gives a good enough overview for people that want to know the high level concepts, but then goes into more detail about hardware requirements etc.  IBM is definitely starting to tread on the toes of some of their existing telephony partners with this offering and it's going to be interesting to see how IBM manages those relationships going forward.  The approach IBM has taken is pretty much in-line with the one Microsoft took a few years ago, neither partner requires you to replace your existing telephony system, to get some of the promised features you are going to need to invest in some new hardware and potentially such as bridges to allow your older PBXs to support SIP.  Sametime is certainly evolving in it's capabilities and with that comes complexity, Sametime is quickly moving away from a product that your typical Domino Admin can mange to something that is becoming more and more likely to be managed by the telco groups within organisations, and with that change comes turf wars.  Who's going to win control?  For the last few years I've been watching the same thing happen with Microsoft OCS and now we're going to see it happen with Sametime.

The article is well worth a read, especially if you're considering integrating Sametime with your telephony system, or if you're a telephony solutions vendor wondering how you're going to work with Sametime Unified Telephony.

Understanding IBM® Lotus® Sametime® Unified Telephony

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