Carl Tyler's Blog

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Late on Thursday I got a call from a Journalist at the Boston Herald, telling me he had ten minutes until his deadline for a story on Instant Messaging. He was desperate for an anecdote on how Instant Messaging had been useful to me. I told him about a situation when I was once in Malaysia and the use of Sametime not only gave great customer satisfaction, but also paid for itself purely by the international phone call costs that were saved that one morning What's interesting is that I get these calls from news papers like the Wall Street Journal etc. quite often but their stories always seem to change their focus so I rarely end up quoted, not the Herald, today the story stayed on topic; Instant Messaging, and I was given the primary quote.... see it here.