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Sametime Awareness not working in Quickplace

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Or as IBM likes to say it "IBM Lotus Instant Messaging and Web Conferencing awareness not working in IBM Lotus Team Workplace", anyway here's a situation you may come across and this might save you a few hours trying to figure out the solution. 

 

Imagine the following setup, Server "ST" running Sametime, Server "QP" running QuickPlace and Server "LDAP" running LDAP.  ST and QP are both using the LDAP directory on LDAP, and QP has been setup with Sametime awareness with server ST.  You login to Quickplace as John Doe and you see your name, but it has the not logged on icon.  Someone else logs onto Sametime and they can John Doe logged on.  They double click on the name and send a message, it appears on your desktop in a STLinks IM window and you can respond and chat with them.  Hhhm, how can that be when John Doe supposedly is not logged on? 

 

It turns out the issue was a duplicate name for John Doe in the LDAP directory, removing the duplicate name, correctly showed John Doe as online in Quickplace

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