12/10/2012

A word of warning to those thinking of leaving IBM

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Late on Friday night I got a call from a distraught friend, their daughter had been playing with their mobile phone, and whilst the child was playing with the phone, the device had prompted for a password, after their 5th attempt at entering a password the device reset itself to Factory settings.  So what had happened?

Well about 3 months ago this person was let got by IBM, prior to that, they had been using their own iPhone as their business phone, you know all that we're so tight so bring your own device nonsense.  So part of the deal at IBM, is if you use your own device, they install some IBM security software which enables remote wipe and enhanced security etc.  It appears that part of the leaving process at IBM is not removing that software.  So when the daughter tried one too many passwords, the phone was reset, losing everything since the last backup.  Sadly for this person, that last backup was on their IBM laptop a few months ago which they no longer have.  So all the photos of her kids on her phone gone, Christmas school stuff with kids, gone. You get the picture.

So if you work at IBM and use your own device here's a few suggestions:
1. Backup your device regularly to a none IBM owned device, if you are using iOS, then iCloud is a great option.
2. Check those backups, even if you're taking them make sure they work.
3. Seriously consider if you really want IBM to do what they want with YOUR device.  You signed up for them to zap what they want, do you really want that?
4. Pull photos and videos off your phone regularly onto a local PC (that you own)